Privacy Policy for Furever Films

Effective Date: 10/25/2024

 

Welcome to Furever Films! Our mission is to create heartwarming video tributes, that honor the special bond between pets and their owners.

 At Furever Films, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal

information when you visit our website, purchase products, or engage with our services. By accessing our website or using our services,

you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information from you in several ways:

1.1 Personal Information:

We collect personal information that you voluntarily provide to us when you:

  • Sign up for an account.

  • Purchase our products or services.

  • Subscribe to our newsletter.

  • Contact us via email or through our website.

Personal information may include your:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (e.g., credit card details)

1.2 Non-Personal Information:

We may also collect non-personal information automatically when you interact with our website, such as:

  • Browser type and version

  • Operating system

  • IP address

  • Pages you visit on our site and the time spent on each page

  • Referring URLs

  • Cookies and tracking technology (more information in Section 5)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services:

  • Process your orders and deliver products.

  • Respond to your inquiries and customer support requests.

  • Personalize your experience on our website and recommend products based on your preferences.

2.2 Marketing and Communications:

  • Send promotional emails, newsletters, and updates about Furever Films, including special offers, new products, and services

    (you can opt out at any time).

  • Conduct contests, giveaways, or surveys to enhance customer engagement.

2.3 Legal Compliance:

  • To comply with applicable laws, regulations, and legal processes.

  • To protect the rights, property, and safety of Furever Films, our users, or others.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

3.1 Service Providers:

We may share your information with trusted third-party service providers who help us operate our website, process payments, deliver products, and

provide customer support. These third parties are bound by confidentiality agreements and are only permitted to use your information for the purposes specified.

3.2 Legal Requirements:

We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal processes, or if we believe such action is necessary to:

  • Protect and defend the rights or property of Furever Films.

  • Prevent or investigate possible wrongdoing in connection with our services.

  • Protect the personal safety of users or the public.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of Furever Films’ assets, your personal information may be transferred as part of that transaction.

You will be notified via email or a prominent notice on our website if such a transfer occurs, along with any choices you may have regarding your information.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required

or permitted by law. This includes retaining your data to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Cookies and Tracking Technologies

Furever Films uses cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that

allow us to recognize you and remember your preferences. We use cookies to:

  • Keep you logged in to your account.

  • Track your shopping cart and purchases.

  • Understand how you use our website and improve our services.

You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction:

You have the right to access the personal information we hold about you and request that we correct or update it. You can access and update your information

by logging into your account or contacting us directly.

6.2 Deletion:

You may request that we delete your personal information, subject to certain legal exceptions (e.g., for compliance with legal obligations).

6.3 Opt-Out of Marketing Communications:

You can opt out of receiving promotional emails and marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

6.4 Data Portability:

Where legally required, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, and where

technically feasible, we can transmit that information to another data controller upon your request.

7. Data Security

We take the security of your personal information seriously and use commercially reasonable measures to protect it from unauthorized access, alteration, disclosure,

or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Children's Privacy

Furever Films does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information

from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we may have any information from or about a

child under 13, please contact us.

9. International Transfers

Currently, Furever Films is only accepting orders from residents of the United States. We do not collect or process orders to individuals outside of the U.S. at this time.

If and when we expand our services to additional countries, we will announce this via an update on our website. Please check our website for any future updates

regarding international availability.

10. Changes to This Privacy Policy

Furever Films reserves the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on this page

and updating the "Effective Date" at the top. Your continued use of our services after such changes will constitute your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: contact(at)fureverfilms(dot)com