Terms and Conditions of Use for Furever Films

Effective Date: 10/25/2024

 

Welcome to Furever Films! Our mission is to create heartwarming video tributes, that honor the special bond between pets and their owners.

These Terms and Conditions ("Terms") govern your use of our website, products, and services, including any digital downloads, videos, or other

media provided by Furever Films (referred to as "we," "our," or "us"). By accessing or using our website or purchasing any products or services,

you agree to be bound by these Terms. Please read these Terms carefully before using our services or purchasing products. If you do not agree

to these Terms, you must not use our services.

1. Eligibility

By using our website or services, you confirm that you are at least 18 years old, and that you are legally able to enter into a binding contract.

2. Use of Furever Films Website

2.1 Access: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal and non-commercial purposes.

2.2 Prohibited Conduct: You agree not to:

  • Use the website for any illegal purpose.

  • Attempt to gain unauthorized access to our servers or databases.

  • Violate the intellectual property rights of Furever Films or any third party.

  • Misuse the website in any manner that could impair its functionality.

3. Digital Products and Licensing

3.1 Purchase of Digital Products: When purchasing digital content such as videos or downloadable media ("Digital Products") from Furever Films, you and your immediate family members are granted a limited, non-exclusive, non-transferable, revocable license to download, access, and use the purchased content solely for personal, non-commercial purposes. This license is restricted to private viewing and use by you and your family.

3.2 Social Media Sharing: You are permitted to share our Digital Products, including videos, on social media platforms (such as Facebook, Instagram, YouTube, etc.) under the following conditions:

  • You must share the video in its original form without any modifications, including but not limited to editing, trimming, or adding watermarks or logos.

  • Please credit Furever Films by tagging or linking to our official account or website, where applicable.

  • You may not use the Digital Products for commercial purposes, promotion or endorsement of products/services unrelated to Furever Films without prior written permission.

4. Payments, Media Assets and Refunds

4.1 Payment, Media Assets and Delivery: We require full payment upon ordering for all digital products. Once your payment is successfully processed via one of the payment methods provided on our website, we will work with you to create and deliver your tribute video, usually within 3 to 6 weeks, provided you submit the required assets (completed script template, chapter photos and/or videos) and any editorial notes during the script/storyboard and editorial stages all within a timely manner.

4.2 Pricing: Prices for our products are listed on the website and may be subject to change. We reserve the right to modify prices at any time without notice.

4.3 Refund Policy: Due to the nature of digital products, all sales are final, and no refunds will be issued once the product has been delivered or downloaded. We are committed to working closely with you to ensure the final product meets your expectations. In the case of a technical issue or defective file, please contact us within 7 days for assistance.

5. Intellectual Property

Ownership: Under U.S. copyright law, the edited enhanced video by Furever Films (e.g., graphics, transitions, music, voiceovers, special effects, or added stock footage) is considered a derivative work. Furever Films owns the copyright to the final edited video as a whole, while the client retains ownership of the original supplied assets (photos, videos, etc.) they provided.

5.2 License: You and your immediate family members are granted a personal, non-transferable license to access and use the content strictly for your own non-commercial, personal use, subject to the restrictions in these Terms.

6. User Content

6.1 Submissions: By submitting any content (such as photos, videos, comments, reviews, or suggestions) to Furever Films, you grant Furever Films a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, and modify such content for the purpose of creating the final product and any said marketing and promotion of Furever Films.

6.2 Prohibited Content: You agree not to submit any content that:

  • Is unlawful, defamatory, or obscene.

  • Violates the rights of others, including intellectual property rights.

  • Contains malware, viruses, or harmful code.

7. Privacy

Your use of our website is also governed by our Privacy Policy (see link to privacy policy in footer), which explains how we collect, use, and protect your personal information.

8. Limitation of Liability

To the fullest extent permitted by law, Furever Films shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount paid by you for the products in question.

9. Indemnification

You agree to indemnify and hold harmless Furever Films and its affiliates, employees, and agents from any claims, damages, losses, or expenses, including legal fees, arising out of your breach of these Terms or your use of the website.

10. Termination

We reserve the right to terminate your access to our website and services at any time, without notice, for any reason, including if we believe you have violated these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of California. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in the United States and the State of California.

12. Changes to the Terms

Furever Films reserves the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of our website or services after such changes will constitute your acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

contact(at)fureverfilms(dot)com